Privacy notice.

Information you provide

The project enquiry form asks for your name, email address, the service or package you are interested in, and a message about your project. You may also provide your company name; this is optional. Please share only the information needed to discuss your enquiry.

How we use your enquiry

We use these details to review your enquiry, respond to you, and discuss the services relevant to your project. This website does not offer a marketing signup. We use Google Analytics to understand how visitors use our public pages, as described below.

Form submissions and direct contact

When this website is deployed on Netlify with form detection enabled, Netlify Forms handles project enquiry submissions on behalf of NexaMark Solutions. Netlify processes submitted information under its own privacy policy.

If you contact us by email or WhatsApp, the service you choose handles that communication under its own privacy terms.

Website analytics

We use Google Analytics 4 to understand visits to our public website, including pages viewed, approximate location, device and browser information, and interactions supported by our analytics settings. Google Analytics may use cookies and process network information when collecting these statistics.

Our website code does not send contact-form contents, chat messages or admin-inbox activity as analytics events. Advertising personalization and Google signals are disabled in the installed tag. Any additional settings in your Google Analytics account may affect collection. Your browser settings or content blockers may limit analytics. See Google’s privacy policy and the Google Analytics opt-out browser add-on for more information.

Third-party fonts

The main website loads fonts from Google Fonts. When your browser requests these files, Google's font hosting service can receive basic network information, such as your IP address and browser request details. For more information, see Google Fonts privacy information.

Website support chat

The quick-answer feature displays predefined responses and does not send questions to an AI provider. WhatsApp opens an external service under its own terms.

When configured, website support chat uses Firebase Authentication and Cloud Firestore, provided by Google, to associate a browser with a conversation and store messages, timestamps and conversation status. Your browser stores authentication information and a conversation identifier so you can return to your chat in the same browser. This is not a cross-device account or a guarantee that history can be recovered after clearing browser data.

NexaMark uses these messages to respond to your enquiries. Include your email only if you want to provide a follow-up contact method. Please do not send passwords, payment details or other sensitive information. Chat records remain stored until removed by NexaMark; contact nexamarksolutions@gmail.com to request access, correction or deletion, subject to applicable requirements. For provider information, see Firebase privacy information.

Keeping and correcting your information

Enquiry information is used to manage your request and any resulting business relationship. Contact us if you would like to ask about access, correction or deletion of information you have shared. Any applicable record-keeping requirements may affect what can be deleted.

Questions about your information

For questions about this notice or the information you have shared with NexaMark Solutions, email nexamarksolutions@gmail.com.